Complaint Review: Michell Baeza

We were referred to Michell (A young lady who claimed to have gotten some kind of bachelors degree in culinary arts, later to find out had an associates), which we asked to cater our wedding.

We specifically designated a price, to which she 'agreed' upon, only to later, at the last moment, come back and double the price-- after extensive questioning about pricing (I'll explain later).

After a couple of meetings (in which she showed up hours late), leaving her 'book' and indicating she needed to contact her 'BOSS' for information, we realized that her 'business' was nothing more that her trying to moon-light to earn extra money, using her company's resources and people to provide inflated prices for unpredictable, let alone unreliable service.

We had actually provided a check for her to acquire a 'tasting' (mind you, everyone else out there is free for not only a quote, but free tasting), she again failed us, and infact when called and inquired about our concerns about her, this she 'quit' and tried to cash my check... for no services rendered what-so-ever.

This is her email response to my concerns (honest to god, this is a direct copy and paste):

/BEGIN QUOTE (From Michell the caterer):

this is a waste of my time. I will report you for harassing me so stop. YOU NEVER HELPED ME START MY OWN BUSINESS. I AM A PERSONAL CHEF NOT A CATERER SO GET IT RIGHT. I WAS DOING YOU THE FAVOR, NOT VICE VERSA. I WORK WITH A LOT OF PEOPLE AND YOUR WERE NOT THE FIRST NOR LAST. I AM TOO BUSY TO F*CK WITH THIS, GET A LIFE. DO SOMETHING GO TO THE GYM AND GET YOUR FRUSTRATION OUT THERE...YOU NEED IT. DON'T BE TACKY AND UNPROFESSIONAL. I CHANGED THE PRICES BECAUSE YOU ARE A CHEAP A**. I WAS DOING YOU THE FAVOR.

THIS JUST SHOWS YOUR LEVEL OF PROFESSIONALISM. NOTHING IS FOR FREE, NOT EVEN A TASTING. YOU HAVE TOO MUCH TIME TO WRITE AND THINK ABOUT THIS...HAHA...LET IT GO, WHAT A JOKE!!!! GO EAT A DING-DONG!!!

/END QUOTE

We were lucky enough to find a caterer at the last moment the meet our needs (at our price point, with double the food), and have a wonderful wedding... praise god!

Not available
Austin, Texas
U.S.A.