Complaint Review: Menehune Water Co.

As part of a Family of 5 we have been using Menehune Water for about a year now. I don't usually do these things, but this really concerned me.. In their FAQ 'How do you Sanitize the Bottles?' they state; "Menehune Water reuses and recycles its 5 gallon bottles to protect Hawaii’s pristine environment and to lessen waste. In order to ensure that our bottles are properly sanitized for your protection, we thoroughly clean each bottle using a multi-step process: 1) a chemical contamination detector; 2) a leak detector to check for damaged bottles; 3) a pre-rinse station to remove excess dust and dirt from the outside of the bottles; 4) a wash station that has a soap and sanitizing solution; and 5) a rinse and final sanitization prior to filling and capping. All pre-rinse, wash, rinse and sanitizing is done by high-pressure spray jets to ensure a thorough cleaning." With that being said, when recieved, Before putting the bottles onto the dispenser, I wipe them down - while doing so I realized that there was an object stuck at the bottom INSIDE the bottle! That object being a childs toy... Makes me wonder How 'Clean' their water truly is...