Complaint Review: Mel Harris - Crown Asset Management - Wash. Mutual/ Providian Visa

I went to use my bank debit/Visa card to pay a bill to be told it didn't work. Paid cash, went home to go on line to my bank account knowing my pay check had just been directly deposited the day before and could not get in to account. Called number on screen to have them tell me my account had been frozen. Went to the bank the next day and that shwed me a paper from a Mel Harris And Associates LLC. who said he had served me and had served bank. I went to all courts in my area and they had no listing of my name to be served. I had a Providian Visa Account in 2004 which I had Paid off and closed account and they had charged it off writting off the amount we had settled on. I have tried to reach them (Providian Visa) and they will not return my calls. I have to have this paper from the stateing this is true to give my bank to lift the freeze. What is sad is not only is this my bank account but my daughter also had just had her check direct deposited and they won't even give her back her money. Now she has all her school loans and bills that were direct withdrawels from account bouncing. It was one thing to do this to me, but I have been with this bank forever and they know what is mine I just added her to mine in the last year or so, it was so unreasonable to hold her check too.

Paula
Lockport, New York
U.S.A.