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  • Report:  #1525879

Complaint Review: McAfee LLC

McAfee, LLC Did not protect computer San Jose California

  • Reported By:
    Margaret — Purcell Oklahoma United States
  • Submitted:
    Thu, April 20, 2023
  • Updated:
    Fri, April 21, 2023
  • McAfee, LLC
    6220 America Center Drive
    San Jose, California
    United States
  • Phone:
  • Category:

I paid for upgraded computer protection at a cost of $89.99.  Shortly after, my computer started doing all kind of weird things (ie changing & deleting documents). 

I worked with it trying to correct things that messed up for months believing it couldn't be a virus because I had supposedly purchased good virus protection. 

Finally, I took it to Best Buy, where they found and deleted 14 viruses at a cost to me of $199.99.  I have notified McAfee of the problem and asked for a refund.  However, I haven't heard back from them.

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