Mattress Firm (formerly 'Sleepy's') Shrewsbury, NJ Ordered new bed from catalog, delivered in box; box never opened - refused return without 'restocking fee' of $120.00 on item costing $255.00 Shrewsbury New Jersey
Legally blind wife ordered folding cot from store catalog, delivered 3 days later in box. Upon delivery it was determined to be inapprpriate. Box never opened. At first Mattress firm refused any return, then tried to impose a $120.00 restocking fee on a $255.00 item. I had to file small claims suit against these crooks to get them to take back their junk and refund the purchase price.
Ultimately MF did refund $, but I'm still out for the court filing fees. Will have to execute on judgment to recover fees. BEWARE!!! This firm and its staff are only out to sell shoddy merchandise and rip off unsuspecting customers.