Complaint Review: Superstar Sales Inc.

On January 28, 2000 I purchased a subscription for Metropolitan
Home(12 issues). A young man trying to win a trip to Europe,and
trying to further his education was working as a sales representative
for Superstars Sales, Inc. He claimed that if he sold a certain
amount he would not only win a trip to Europe, but also win a
scholarship for college. D. Dake Hannkey, sales rep No.85, sold
me on the educational part of the sales pitch. Like many other
Americans, I believe that our youth deserves a good education, if
helping this young man represented spending $50.00 I really didn't mind.
But, after reviewing the information with my husband, I felt that in reality
we weren't actually helping this young man, but the company who is exploiting
him. So,on January 30, 2000 I submitted a request via electronic mail to cancel the order.(sales@pcconline.com)
According to the terms and conditions if the order was canceled within 3
days of the time of purchase, no charge should have taken effect.
However, on February 7, 2000 my check was cashed.
The receipt of this order No. 5481682 indicated to contact the comapny
through this e-mail address or call an out of state number. I opted
to contact them via electronic mail since it was cheaper.
However,I haven't received any response or information from the company
regarding this matter.
Today, after 3 months of wait I send them another e-mail,kindly requesting
the full refund of this order plus an additional $5.00 processing fee charged
by my banking institution after an advance of my line of credit took place to
cover this check. I also requested a response, otherwise I would take legal
action.

If you have any questions or need further information you can contact me
at the address provided or through electronic mail.

Barbara R. Stoliker
340 N. Frederic St.
Burbank, CA 91505

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