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  • Report:  #1484128

Complaint Review: Lobel Financial

Lobel Financial Frivolous Charges Anaheim California

  • Reported By:
    Dwayne — Tampa United States
  • Submitted:
    Tue, August 27, 2019
  • Updated:
    Tue, August 27, 2019

I have maintained full coverage insurance on my vehicle 2012 Infiniti G25 with Geico Insurance policy Number. In the month of July and August, Lobel Financial charged me an extra $81.00, late fee and daily interest on top of my monthly payment claiming that I do not have insurance on the vehicle.

On July 24th I contacted Lobel and was told to send insurance declaration to customerservice@insuranceservicecenter.com using a client ID provided by Lobel in subject line & I would be credited back the late fees,extra charge and daily interest charged. That never happened! Again on August 26, 2019 I was told to resubmit the declaration using a different client id.

After resubmission, still no correction to the billing and charges. I called this morning and spoke with Leo who refused to allow me to speak with a member of management. Why couldn't Lobel contact Geico and verify coverage to prevent these frivolous charges? I am requesting that all extra charges, late fees and daily interest charges be credited back to my account. I would not recommend anyone finance a vehicle through this company.

1 Updates & Rebuttals


The Dog

United States

Get Your Story Straight

#2Consumer Comment

Tue, August 27, 2019

 You DO NOT incur late fees and generate extra interest because you don't have insurance coverage. You DO incur these fees when you do not pay on time. That's OBVIOUS!

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