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  • Report:  #1503681

Complaint Review: LifeLock Corporate Office

LifeLock Corporate Office Norton with LifeLock, LifeLock Identity Theft Protection, Norton Inc., Norton.com, LIFELOCK, NORTONLIFELOCK INC. Identity Theft and Fraud Tempe AZ

  • Reported By:
    Thomas — Broken Arrow OK United States
  • Submitted:
    Fri, January 08, 2021
  • Updated:
    Sun, January 24, 2021

Numerous others from around the United States are saying the exact same thing I am and have deleted their accounts as well. Many have gotten nothing from NORTON or LIFELOCK, but I plan to pursue this until the day I die; that’s how upset I am now.

During my time using the Norton LifeLock Ultimate Plus for my Wife and Me, I was contacted by GOOGLE (who, for some reason, could lock all my credit cards, checking, and savings accounts, all in one day.  How in the hell is this possible? I didn’t give GOOGLE any permission to lock my accounts, yet they did. My identity was stolen with over 7,000 dollars used in an online gaming app that I don’t even use or want to use.) Each and every time I’ve called (for two years straight), not once was I offered or sent to NortonLifelocks fraud and identity detection team restoration for the restoration of my good name.

Since then, my credit scores have remained below 500 or lower in this case. Instead, I was hung up on multiple times, treated like a child, second class citizen, or more inferior, in this case, laughed at so many times I can’t count, and told what I can and cannot say, even when upset. The PHILIPPINES outsourced people lied numerous times about getting a supervisor that was the same person, only a muffled voice. I demanded someone in the United States and was hung up on, refused service even though I was a paid customer for years until today 01/07/2021.

I am so d**n tired of these outsource people and demand that something is done to take away the jobs overseas and bring them back to the United States where they can be held accountable. In this case, (NORTON and LIFELONG) has lost two customers forever. I want my money back for not protecting my identity, canceling the items I put on the accounts for monitoring, which subsequently allowed the people (fake people from LIFELOCK) to have all of my information to use it as they choose. This is not right, and I demand justice, my good name, credit scores, credit (ALL BE RESTORE IMMEDIATELY)!

This is a HUGE warning to ALL LIFELOCK and ALL NORTON users. Stop using them immediately and do it yourself. Stop paying for businesses like this that never have time to do their job (I’m doing it for them). They need to pay me.

NORTON LIFELOCK ULTIMATE PLUS at 30 dollars each person did not detect the identity theft (GOOGLE DID!) How in the *** is that possible??????? I plan to follow this and fight until everything is restored, and justice is served. And to the PHILIPPINE *** that laughed at me, they hung up the phone numerous times, start looking for another job now (you’re fired effective immediately!) I will be contacting several states, federal, local authorities, and then overseas (INTERPOL) to track down everyone involved. What you did to me was wrong, but the reviews from other friends have stated nearly the exact same thing I am saying here; I’m just willing to go forward with all of this to make a point and bring justice.

I would love to upload documents, emails, texts to my cell phone, but there are so many and so many breaches to even begin to upload. The FBI definitely needs to get involved, and so, I will be contacting them next.

LIFELOCK says they provide lawyers to fix this stuff for me as part of the plan I have been paying for. Still, nothing has been done or offered to correct this deficiency and significant NORTON and LIFELOCKS system flaws. They only want your money but provide nothing in return.

User’s recommendation: FIRED THEM OVERSEAS *** STOP THE OUTSOURCING TO FOREIGN COUNTRIES THAT DON’T CARE ABOUT THE UNITED STATES, and I quote, “Spoiled Americans” as it was stated to me on their recorded lines and my own recorded line they were advised that I too was recording them.

YOU OWE ME  APPROXIMATELY $21,400 OR MORE FOR STEALING MY IDENTITY PLUS THE 1 MILLION DOLLARS IDENTITY RESTORATION YOU PROMISED AND THAT I PAID FOR. I DON’T WANT EXCUSES ANYMORE. THIS HAS GONE ON LONG ENOUGH, AND I HAVE STRESSED WAY TOO MUCH OVER IT. LET’S SEE WHAT THE FBI, FTC, BBB, SENATE, CONGRESS, ATTORNEY GENERAL, AND OTHERS HAVE TO SAY ABOUT THIS.

1 Updates & Rebuttals


Thomas

Broken Arrow,
Oklahoma,
United States

LIFELOCK FRAUD

#2Author of original report

Sun, January 24, 2021

Numerous others from around the united states are saying the exact same thing i am and have deleted their accounts as well. Many have gotten nothing from norton or lifelock, but i plan to pursue this until the day i die; that’s how upset i am now.

During my time using the norton lifelock ultimate plus for my wife and me, i was contacted by google (who, for some reason, could lock all my credit cards, checking, and savings accounts, all in one day.  How in the hell is this possible? I didn’t give google any permission to lock my accounts, yet they did. My identity was stolen with over 7,000 dollars used in an online gaming app that i don’t even use or want to use.) Each and every time i’ve called (for two years straight), not once was i offered or sent to nortonlifelocks fraud and identity detection team restoration for the restoration of my good name.

Since then, my credit scores have remained below 500 or lower in this case. Instead, i was hung up on multiple times, treated like a child, second class citizen, or more inferior, in this case, laughed at so many times i can’t count, and told what i can and cannot say, even when upset. The philippines outsourced people lied numerous times about getting a supervisor that was the same person, only a muffled voice. I demanded someone in the united states and was hung up on, refused service even though i was a paid customer for years until today 01/07/2021.

I am so d**n tired of these outsource people and demand that something is done to take away the jobs overseas and bring them back to the united states where they can be held accountable. In this case, (norton and lifelong) has lost two customers forever. I want my money back for not protecting my identity, canceling the items i put on the accounts for monitoring, which subsequently allowed the people (fake people from lifelock) to have all of my information to use it as they choose. This is not right, and i demand justice, my good name, credit scores, credit (all be restore immediately)!

This is a huge warning to all lifelock and all norton users. Stop using them immediately and do it yourself. Stop paying for businesses like this that never have time to do their job (i’m doing it for them). They need to pay me.

Norton lifelock ultimate plus at 30 dollars each person did not detect the identity theft (google did!) How in the *** is that possible??????? I plan to follow this and fight until everything is restored, and justice is served. And to the philippine *** that laughed at me, they hung up the phone numerous times, start looking for another job now (you’re fired effective immediately!) I will be contacting several states, federal, local authorities, and then overseas (interpol) to track down everyone involved. What you did to me was wrong, but the reviews from other friends have stated nearly the exact same thing i am saying here; i’m just willing to go forward with all of this to make a point and bring justice.

I would love to upload documents, emails, texts to my cell phone, but there are so many and so many breaches to even begin to upload. The fbi definitely needs to get involved, and so, i will be contacting them next.

Lifelock says they provide lawyers to fix this stuff for me as part of the plan i have been paying for. Still, nothing has been done or offered to correct this deficiency and significant norton and lifelocks system flaws. They only want your money but provide nothing in return.

User’s recommendation: fired them overseas *** stop the outsourcing to foreign countries that don’t care about the united states, and i quote, “spoiled americans” as it was stated to me on their recorded lines and my own recorded line they were advised that i too was recording them.

You owe me  approximately $21,400 or more for stealing my identity plus the 1 million dollars identity restoration you promised and that i paid for. I don’t want excuses anymore. This has gone on long enough, and i have stressed way too much over it. Let’s see what the fbi, ftc, bbb, senate, congress, attorney general, and others have to say about this.

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