Complaint Review: LG ELECTRONICS

Lower freezer door continues to accumulate ice on the outside top edge of the door. Many phone calls have been made by me to attempt to correct this situation. Five repair attempts have been made to assess and correct this situation by individuals selected by LG Electronics.

To date nothing has been corrected and the situation remains the same. LG electronics wants to continue to attempt the correction. Each time I am required to wait from 8 AM to 4:30 AM for the repair petson to come which puts a severe time burden on me for a whole day.

LG electronics wants to continue this procedure and I want to return this defective product. They have replaced structural supports, rubber sealing gaskets, and two complete drawers with no change in anyway to the current condition.

This is ridiculous!