Print the value of index0
  • Report:  #999656

Complaint Review: LensCrafters

LensCrafters paid $300.00 for glasses that have ruined my vision wichita, Kansas

  • Reported By:
    madmike — Goddard Kansas United States of America
  • Submitted:
    Sat, January 19, 2013
  • Updated:
    Wed, January 23, 2013
  • LensCrafters
    West-gate Mall
    wichita, Kansas
    United States of America
  • Phone:
  • Category:

I took my prescription to lenscrafters because they advertised 50% off on lenses. Paid $115.00 for a $15.00 pair of frames and nearly $200.00 for single vision lenses that I cant even see  through , because almost immediately, they became crisscrossed with lines and scratches, even though I cleaned them carefully with eyeglass cleaning tissues. They are so cheap, they have ruined my vision, and I need a lawyer that will go after them for the damage their cheap lenses have done to my eyes.

2 Updates & Rebuttals


LensCrafters Customer Care

Mason,
Ohio,
United States of America

LensCrafters

#3UPDATE Employee

Wed, January 23, 2013

Hello, thank you for sharing your feedback.  My name is Jamie and I work for LensCrafters Customer Care.  I'm very sorry to hear about your lenses.  If you would like to send your contact information and the location you visited to Icare@LensCrafters.com I would be happy to see what we can do to help.  You may also contact us directly at 1 877 753 6727 (option 6) and anyone will be glad to assist you.  


Ramjet

Somewhere,
Michigan,
U.S.A.

See a doctor

#3Consumer Comment

Sat, January 19, 2013

I did not think a poor lens refraction could ruin your eyes but if it did, you had better see a good eye doctor long before you go to a lawyer.

If the doctor agrees that the lenses ruined your eyes, then go for the lawyer.

I would be interested in the results.

Respond to this Report!