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  • Report:  #1411291

Complaint Review: Latestfashions

Latestfashions Sent and charged watches ($99.98 each) monthly on my credit card that I did not order. Portland Oregon

  • Reported By:
    Lee — Pittsburgh Pennsylvania United States
  • Submitted:
    Fri, November 10, 2017
  • Updated:
    Fri, November 10, 2017
  • Latestfashions
    6312 SW Capitol Hwy #421
    Portland, Oregon
    United States
  • Phone:
    844-2213722
  • Category:

8/7/2017 I replied in a survey from Sam's Club with a reward for a watch (looked like a Fit-Bit). Cost for SH only was $6.99.

The watch I received was nowhere near what I had chosen.  Called customer service (Leon).  She promised to send the right

watch in 3-5 days and I could keep the one they sent.

9/1/2017 Called customer service (Amy).  "  .. charge declined. (I called my credit card company),watch was shipped.   Case closed."  She hung up.

10/2/2017   Sent another watch (not ordered) and charged $99.98 on credit card.

11/3/2017 Sent another watch (not ordered) and charged $99.98 on credit card.

11/10/2017  Called customer service (Kerri).  Said I was obligated to a monthly subscription of watches when I received the reward & paid SH of $6.99.

       I was totally unaware of this and complained of the almost $200 paid for watches I did not order or want.  She said I could give them as gifts.

       NO refund was possible.  I could cancel the subscription and she gave me a cancellation #.

Hard lesson to learn.

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