Complaint Review: LADY OF AMERICA FITNESS CENTER

A WARNING TO ALL WHO CONSIDER THE LADY OF AMERICA FITNESS CENTERS, READ THE FINE PRINT OF YOUR CONTRACT.

IN JANUARY OF 2000 I SIGNED UP FOR A MEMBERSHIP AND WAS TOLD IT WAS A TWO YEAR COMMITTMENT.

AT NO TIME WAS I INFORMED THAT THE COMPANY WOULD CONTINUE MY MEMBERSHIP IF I DID NOT WRITE A LETTER TO CANCEL I EVEN ASKED THE MANANGER WHO SOLD ME MY CONTRACT ABOUT THE TERMINATION OF MY CONTRACT.

SHE NEVER ONCE INFORMED ME THAT I HAD TO WRITE A LETTER TO CANCEL MY MEMBERSHIP. HER RESPONSE WAS THAT I WAS ONLY OBLIGATED FOR THE TWO YEAR TERM.

IMAGINE MY SURPRISE WHEN I AUDITED MY ACCOUNTS AND FOUND THAT I WAS PAYING THE LOA FOR A SERVICE I NO LONGER NEEDED NOR USED.

THE WORST PART IS I CONVINCED THREE OF MY FRIENDS TO JOIN AS WELL.

I AM SURE WHEN I CALL THEM THEY TOO WILL HAVE NO IDEA OF THE TRUE CONTRACT TERMS. THEN TRY AND REACH SOMEONE WHO WILL TALK TO YOU ABOUT THE CONTRACT.

AFTER A FEW PHONE CALLS AND AN EMAIL ADDRESS THAT LEADS TO NOWHERE I HAVE ATTEMPTED TO CANCEL MY MEMBERSHIP.

BUYERS BEWARE!!!

KIMBER
UTICA, New York