Complaint Review: Krystal Coach Limousine

WARNING!!! here's a great little scam I got conned into. Call around to find a limo company to take kids out for a fun nite on the town. Get a rate a few dollars an hour cheaper than others -limo shows up looking like a football game had been played in it- missing ashtray cover- door handle missing on 1 side- radio wasn't working right, dirty stained carpets, but since there was no turning back (and I didn't know about the radio/cd player problems til later) we had no choice. walk or go in the old limo.

end of night I'm presented the bill for x number of hours times the hourly rate PLUS some mysterious 10% "Driver's fee." I asked if this was a tip and the driver said "no, this is a separate driver's fee." he could not leave til I signed it but I told him that wasn't what I was told and he said to call the office the next morning, which I did, where I was greeted by rude, inconsiderate jerks who claimed they "always tell all customers" about their hidden fees.

After I tried to file a chargeback they basically said "hey, you shouldn't have signed the form if you didn't agree to it." Hey, if you hadn't lied and committed fraud by lying, I guess I wouldn't have had to worry you ripoff artists.

LOOK OUT AND BE WARNED, IF YOU NEED A LIMO IN ORLANDO OR FT. LAUDERDALE, DO NOT USE KRYSTAL COACH- 407-788-7714 OR 888-414-0075. They are rip off artists from hell.

Dee
Orlando, Florida