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  • Report:  #345468

Complaint Review: Juno.com

Juno.com Impossible to cancel a fraudulent account Internet

  • Reported By:
    Olimpia Washington
  • Submitted:
    Sun, June 29, 2008
  • Updated:
    Sun, June 29, 2008

I had a credit card compromised and used to create a juno.com account. My credit card company flagged it as fraudulent and i cancelled the card. Two days later i get a welcome package from Juno with my name and address, but i can't get anything done with Juno because for whatever reason the card number on file doesn't match. Clueless service reps even asked my for a secret question to access the account, which i had to explain AGAIN was not opened by me, its fraudulent so how would I know the secret question. If i ever have to revert back to dial up, Juno.com will never see a dime of my money.

Pa2k4p
Olimpia, Washington
U.S.A.

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