Complaint Review: Jumbo Auto Plaza

I recently bought a truck from this company over the phone. They told me I would have the truck the following Friday i was so happy. It didnt show than they told me i would have the truck the next Friday still nothing. In the meantime I asked for the title and paperwork, they told me it will be in the glove compartment of the truck when it gets delivered. (they do not send it until delivery of the truck). Than i was told I would have it the following Thursday at the absolute latest. Still didnt show up. It finally arrived that Friday. Now i have a truck but guess what the paperwork never came. So this truck sits at my shop and cannot be driven until this company gets off there butts and sends me the title. When i called about the title the guy told me he has to email the state of florida than they overnight the title to me. He told me i would have it Tuesday, guess again It NEVER CAME. So now he says, " The title was missing a signature of release, and I will make sure that a temp tag comes to you so you can use the truck. Sorry about the delay, this usually does not happen." Than I asked him why he cant send the temp tag today (it was 5:00 pm) he says the guy that does that has already left for the day. I have already lost over $7,000 worth of work because of promises made by this company. Scheduled jobs people cancelled because I missed the deadline because they promised a truck delivery with title. This whole expierence has been a learning curve. DONT PAY THIS COMPANY UNTIL DELIVERY HAS BEEN MADE WITH TITLE IN HAND. They will just keep feeding you lie after lie. Oh yeah, than when the truck came, it also came with 3 huge tractor tires in the bed of it. Another cost of $150 to dispose of there trash.

Donotbuy
Horsham, Pennsylvania
U.S.A.