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  • Report:  #1532157

Complaint Review: Johnson Health Tech North America

Johnson Health Tech North America Horizon Fitness Vision Fitness Matrix Took over 3 months and 5 service calls to make treadmill work Cottage Grove WI

  • Reported By:
    Kathy — FREDERCISKBURG United States
  • Submitted:
    Tue, April 16, 2024
  • Updated:
    Tue, April 16, 2024
  • Johnson Health Tech North America
    1600Landmark Drive
    Cottage Grove, WI
    United States
  • Phone:
    (800) 244-4192
  • Category:

Received Horizeon Fitness T101 treadmill in January.  Display broken.  After 3 service calls requested refund or replacement.  Denied.  After 4th service call requested an upgrade model.  No response.  Treadmill repaired on 5th service call, over 3 months after initial contact for service.  Lack of quality product and poor customer service.  Will never recommend or buy from them again. 

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