Complaint Review: JIM WHITE TOYOTA

I AM A TOYOTA OWNER. I FIRST WENT TO THE JIM WHITE TOYOTA
DEALERSHIP IN TOLEDO,OHIO ABOUT 5 YEARS AGO TO GET MY BRAKES
CHECKED AND THEY CHARGED ME $50 JUST TO ADJUST THEM. THAT WAS IN
1994. I DID NOT RETURN THERE UNTIL DECEMBER 1997 FOR AN OIL CHANGE.
SEVERAL DAYS LATER, I DECIDED TO CHECK MY OIL SINCE I WAS GETTING READY TO TAKE A ROAD TRIP. TO MY HORROR, MY OIL WAS OVERFILLED AN EXTRA QUART. THIS WAS QUITE UPSETTING SINCE IT COULD HAVE DAMAGED MY SEALS.

I THEN NOTIFIED THIS DEALERSHIP WHO TOLD ME TO TAKE THE
CAR BACK IN. THEIR EXCUSE WAS THEY THOUGHT MY CAR WAS A '94
INSTEAD OF A '95. FIRST OF ALL, THIS WAS A TOYOTA DEALERSHIP.
SECOND, ALL THEY HAD TO DO WAS ASKED ME IF THEY WERE NOT SURE. TO MAKE MATTERS WORSE, MY OIL WAS STILL 1/4 TO 1/2 OVERFILLED WHEN I CHECKED IT UPON RETURNING HOME. AT THAT POINT, I DECIDED TO DRAIN THE EXCESS MYSELF. THIS WAS PATHETIC SINCE I HAD TAKEN THE CAR THERE FOR THE OIL CHANGE TO SAVE TIME. IT WOULD HAVE BEEN FASTER IF I DID THE OIL CHANGE MYSELF. ISN'T THE REASON WHY YOU PAY MORE FOR SERVICES AT A DEALERSHIP IS A PEACE OF MIND???

THIS STORY GETS WORSE. CHECK OUT JIM WHITE TOYOTA IN TOLEDO SCAMS PART 2 FOR WHAT HAPPENED WHEN I TOOK MY CAR IN ON 10-1-99.