J.D Marvel Products Gift Snatcher Champlain New York
I am an 80 year old woman who is house bound and rely on mail order for my christmas gifts. I ordered my Great Grandaughters gift and never recieved it. My check cleared the bank on December 8th 2003.
It is now January 23, 2004. There is no phone number or
email address posted in the catalog. The Deptartment number and Box given on the back of the catalog has not produced any results regarding this complaint. Please help if you have any information that will help me recieve compensation for the lost money. Or product.
Judy
Brownfield, Texas
U.S.A.
1 Updates & Rebuttals
Judy
Brownfield,Texas,
U.S.A.
Rude Phone Personnel
#2Author of original report
Fri, January 23, 2004
After I filed this report I found the phone number given by other reports. I had a friend phone them for me and ask what the situation was with my order. The friend was spoke to in a unprofessional and rude manner.
They explained that the product was on back order and I would recieve it sometime in the second week of February. I am awaiting the results of that call and will keep other consumers updated on the results.