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  • Report:  #403999

Complaint Review: Ivory White

Ivory White Free trial charges Boulder Colorado

  • Reported By:
    Kansas City Missouri
  • Submitted:
    Mon, December 22, 2008
  • Updated:
    Mon, December 22, 2008
  • Ivory White
    ivorywhite.com
    Boulder, Colorado
    U.S.A.
  • Phone:
    800-964-4593
  • Category:

E-mail offer for free Best Buy gift card requires choosing other items. I chose "free trial" ($1.00 S&H) of Ivorywhite.

I did not continue with pursuit of Best Buy card because it required choosing other items, each at an elevated cost.

The $1.00 showed up immediately on my bank statement; the "free trial" arrived soon after. Checking my bank statement today, I discovered a charge of $78.41 to Ivory White.

I called the company and was told I didn't read the terms, and so I was automatically enrolled in an "auto" program and would receive monthly shipments each at a cost of $78.41. I cancelled immediately and received an e-mail verification.

I only received one package from this company. It was very misleading.

Anonymous
Kansas City, Missouri
U.S.A.

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