INTELIUS/VALMAX Valmax Unauthorized Monthly Charges to my Credit Card after Using it to Purchase a Background Check from Intelius. Bellevue, Washington
I purchased a background check on Dec 4, 2009 from Intelius. I then started getting charged a monthly fee of $24.95 on the credit card I used to purchase the background check without my authorization from www.valumax123.com until April of 2010 (when I noticed the charge on my credit card). I then called Valmax and canceled my membership. They stole $24.95 a month from me for 4 months.
2 Updates & Rebuttals
Al
Oklahoma City,Oklahoma,
USA
Liar
#3Consumer Comment
Mon, May 31, 2010
These people are just crooks. I got ripped off too, there is no way to cancel a subscription that you didn't ask for in the first place, they are just thieves.
How nice to see them come online and tell us that this is just a misunderstanding. Add liar to their list of attributes.
Intelius_Customer_Support
USAIntelius
#3UPDATE Employee
Mon, May 10, 2010
It sounds like you have accepted a third party companys offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party companys service, please call 888-445-2727 Monday Friday 4:30am 10:00pm PST. We will be more than happy to assist you.