Complaint Review: Infinity 800 Infinity800 I800

I can see it just fine.

At this time I recant everything stated in the above report. I have been advised that my most recent inquiries were not received and, as such, the company was unable to respond to me in a timely fashion. I have spoken directly with company principals who have assured me that the communication issue is being addressed and that financial obligations will be fulfilled at the earliest possible date. I am very comfortable with the resolution of this matter and would feel comfortable working with this company in the future.

At this time I recant the statements in the above report. I have been advised that my most recent inquiries to the company were not received and, as such, the company was unable to respond to me in a timely fashion. I have spoken directly with company principals who have assured me that the communication issue is being addressed and that financial obligations will be fulfilled at the earliest possible date. I am very comfortable with the resolution of this matter and would feel comfortable working with this company in the future.

This Report Has Been Removed

Infinity 800, aka i800, www.infinity800.com and Jason Pearson, Sally Darling & Gail Rahill do not make good on promised commission checks. For the sum of $260, a new member joins Infinity 800 and receives a hard copy of a CD case containing what is essentially advertised as top of the line marketing training for online entrepreneurs. The product was finally shipped out towards the end of February-beginning of March. When a member brings in 6 new members who each purchase the product, the company promises to pay a commission of $540 to the sponsoring member for that new group of 6 customers. When a new member joins, the new member is also given a free affiliate site so that they can market the product. However, checks for commissions for the pay period ending 2/20 have not gone out. Emails to the company via the Help Desk Ticket System are going unanswered today, March 17, 2009. Besides myself, I personally know two other people who are owed money for the same period and I understand there are approximately 22 people total who are still waiting for checks for that payperiod. There has been no adequate explanation provided for their not being mailed out. The excuse we have been given since this began was, and I quote pertinent sections of the email I received on 3/7/09. This email went out prior to 3/7, however I did not receive this email directly. It had to be forwarded to me by the Help Desk. It was never sent directly to me in spite of the fact I have signed up to receive email broadcasts. "Reporting Software Update As we mentioned last week, the Reporting Software was temporarily showing inaccurate matrices in our back offices due to programming upgrades we have been making leading up to our Phase II Member's Launch. We fully expect the matrices to be showing accurately over the weekend,but you know how programming works...sometimes one 'fix' leads to another needing to be made. Well, that's where we stand now. We are working diligently to make this fix, hiring an additional programmer so we can have the Reporting Software showing accurate matrices this week...... We had full intentions of sending out commission checks for the 2/20 pay period yesterday, but can't until we have an accurate picture of the matrices.... Suffice it to say, the very day this week that the Reporting software is accurate, commission checks will be sent out. The 2/20 pay period is the ONLY pay period affected....." If you are a member waiting for your commission check, make sure you are documenting every communication with the company. Print out the messages to and from the Help Desk. I am told that the Help Desk is not receiving all of the ticket requests.

Infinity 800, aka i800, www.infinity800.com and Jason Pearson, Sally Darling & Gail Rahill do not make good on promised commission checks. For the sum of $260, a new member joins Infinity 800 and receives a hard copy of a CD case containing what is essentially advertised as top of the line marketing training for online entrepreneurs. The product was finally shipped out towards the end of February-beginning of March. When a member brings in 6 new members who each purchase the product, the company promises to pay a commission of $540 to the sponsoring member for that new group of 6 customers. When a new member joins, the new member is also given a free affiliate site so that they can market the product. However, beginning the week ending February 20, commission checks are not going out. Coincidentally, Dwayne Golden, who was and may still be associated with the three people mentioned in the first paragraph, launched a new program, Push Button Empire, with Jason Pearson around the time that the commission checks for Infinity 800 came to a screeching halt. There is no tangible evidence that anything untoward occurred, but it just seems like a glaring coincidence. Additionally, the "massive launch of Phase II" of Infinity 800 is underway with a new marketing website, i800Pro Plus, conceived and managed by Sally Darling and Gail Rahill. Emails to the company via the Help Desk Ticket System are going unanswered today, March 17, 2009. Besides myself, I personally know one other person who is owed at least 3 commission checks and has not received them nor has he received an adequate explanation for their not being mailed out. The excuse we have been given since this began was, and I quote pertinent sections of the email I received on 3/7/09. This email went out prior to 3/7, however I did not receive this email directly. It had to be forwarded to me by the Help Desk. It was never sent directly to me in spite of the fact I have signed up to receive email broadcasts. "Reporting Software Update As we mentioned last week, the Reporting Software was temporarily showing inaccurate matrices in our back offices due to programming upgrades we have been making leading up to our Phase II Member's Launch. We fully expect the matrices to be showing accurately over the weekend,but you know how programming works...sometimes one 'fix' leads to another needing to be made. Well, that's where we stand now. We are working diligently to make this fix, hiring an additional programmer so we can have the Reporting Software showing accurate matrices this week...... We had full intentions of sending out commission checks for the 2/20 pay period yesterday, but can't until we have an accurate picture of the matrices.... Suffice it to say, the very day this week that the Reporting software is accurate, commission checks will be sent out. The 2/20 pay period is the ONLY pay period affected....." I do not believe that the pay period ending 2/20 was the only pay period affected, since I know someone who is owed not one but three payments. The commissions owed to this person are not just from the pay period ending 2/20/09. If you are a member waiting for your commission check, make sure you are documenting every communication with the company. Print out the messages to and from the Help Desk.

As of 11:00 AM CST on March 18, 2009, there have been no responses from the company to any of the email/support tickets submitted over the past two days.

As of 11:00 CST today, March 18, 2009, there has been no response from the company or any of its principals to my email/help desk support ticket requests of yesterday.

Still no commission check.