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  • Report:  #30435

Complaint Review: ILD Teleservices

ILD Tele services Charged victimized many consumers florida USA

  • Reported By:
    Laurel MD
  • Submitted:
    Thu, September 19, 2002
  • Updated:
    Thu, September 19, 2002

Online Service monthly fee of $29.95 + tax, which I did not order .....

I received my telephone bill from Verizon and on it was a charge of $30.85 for Online services monthly fee. It was billed on behalf of Liberty Online Services.

When I called to have it removed they said that my wife had authorized it and had a voice message with her voice on it. My wife told me she did not do this as we already have Internet connection with MSN and do not want to change.

My wife called them and never got through to a live person, just voice prompts. They have never returned the call.

John
Laurel, Maryland

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