Complaint Review: ICS

ICS called us at home offering us a credit card with a $2500 credit limit. After supposedly checking my husband's credit, we were told that a $259 fee would apply, and the credit card would then be sent via mail within 8 weeks. We agreed to pay that amount. We were given a confirmation number and the representatives name was Leah. The money was taken out of our checking account on 9/15/2002. We waited, and waited, but no credit card came. It took me about 50 tries to reach a live person (they never returned any of the messages I left on their automated system).

I was told that we would recieve a credit repair kit and info about how to get a credit card (lie #1 exposed). Once we recieved the credit repair kit (in early December 2002), which did us no good, ICS told me to call the phone numbers in the book to apply for a credit card (they were not special, because they were just regular 800 numbers for well known credit card companies). They said if we were rejected by three of those companies, I was to send them my rejection letters for a refund in full for the $259 we paid.

Even if we did qualify for one of those credit cards I would still be reporting the comoany, becuase we paid $259 for a credit card that we never got, not a credit repair kit with a bunch of easily accessable phone numbers in it. By the time we accumulated three rejection letters (all our applications were denied), I called to get their address so I could send them our rejection letters, but their numbers were disconnected. We lost $259 in September of 2002 to these decietful and disgusting people. Don't let them do it to you. :(

If you know how I can get my money back please email me at Thanks.

Melissa
san diego, California
U.S.A.