Icon Health and Fitness iFit Renewed service at much higher price, refused to cancel transaction Logan Utah
Received an email on November 27, 2018 notifying us of renewal of service for $192.60. It was originally only $63.00. I called the same day (waited on hold for over an hour) and was told “no refunds”, but I could cancel and would not be charged again next year. They said it was their policy. I said my policy was to not pay for something I did not order. They said they sent an email 30 days in advance notifying me that auto-renewal was coming. There is no such email in my inbox, junk, or deleted folders.