Complaint Review: Hyundai motor finance

Hyundai motor finance closed my account then updated it to closed off on my credit report citing late payments. They did this before I could make a payment my pay date was scheduled for August. They sent out my final payment in May and I called them to tell them the gap provider was still working on my claim and will send out the check when they are done.

I was told by a representative not to worry about this and I wouldn't be penalized for that. This wasn't true because they are accusing me of making a late payment. Also I was given the wrong address to send the check too and that made the situation worse. I want them to change my credit reporting because it's not fair that they are penalizing me for not being able to pay $7,000 in a month.