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  • Report:  #1491896

Complaint Review: Hulu

Hulu Being charged multiple times and for different amounts in two months on credit card.

  • Reported By:
    Cindy — Branford Connecticut United States
  • Submitted:
    Wed, February 19, 2020
  • Updated:
    Wed, February 19, 2020

My credit card shows four purchases for January 2020 and two purchases in February 2020 on my credit card for Hulu.  I do have an account with them, but I only should be charged once a month for one certain amount, but these amounts are of different amounts, the most being $73.36, all being a total of $134.43.  I tried going on Hulu with my logon info which I have never changed, it has always been the same, but I could not logon. 

The message says that the username or password is not correct.  I know that the info I type is correct.  I click on the link to have them send me, through my email, a way for me to get a password reset link.  I never get that link.  So, I cannot get into Hulu to cancel my account with them, and on their website, there is no phone number to call them.  I will be calling my credit card company to tell them about this fraud.

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