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  • Report:  #1530989

Complaint Review: housedataonline.com

housedataonline.com Beware: Additional unauthorized charges added! Montgomery Alabama

  • Reported By:
    Consumer — Alaska United States
  • Submitted:
    Sun, February 04, 2024
  • Updated:
    Mon, February 05, 2024

I paid for and received a one time only ($1) report for a property report, which was fine. Then they charged my credit card an additional $28.95 and another $9.93. When I contacted customer service to ask to speak with a supervisor/manager, the call taker became rude and kept saying she was just the call taker. When I told her about the unauthorized charges, she said that unless I had cancelled my account within 48 hours, the monthly charges would occur. But she did cancel my account

I then went back to their website and read the terms and fine print. NOWHERE does it say that I would be charged more than $1 for a single report, nor that I would be automatically signed up for the monthly subscription.

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