Complaint Review: HomeSide Lending Inc.

HomeSide Lending has several offices in various cities. Maybe that is why they are such a screw up. NOT!

Unfortunately, I don't believe that to be the case. Since acquisition of my home mortgage, they have continuously stated my payment is late, and have repeatedly charged me erroneous late fees. I know I mailed my payment in a timely manner via the USPS. Still, HomeSide Lending inevitably posted my payment late.

I began using Airborne Express to send my payments. I had no problems with the first two, however, the third month after I began using Airborne, HomeSide Lending had the audacity to charge me a late fee. How stupid are they!? I have a paper trail and I have written confirmation that the payment was delivered to HomeSide Lending by the due date. My bank records indicate the check was paid the day after the due date.

Isn't it incredible that they think they can keep getting away with this? It is definitely time to stop them. I will use legal means -- criminal and/or civil -- if necessary.

Peggy
Treynor, Iowa
U.S.A.