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  • Report:  #1484916

Complaint Review: homerecordusa.com

homerecordusa.com homevaluepennsylvania.us.org Bait me at homevaluepennsylvania to order property report that was only suppose to be $1 and switch to another site - now billed $18.95 for 12 months charged to my credit card.

  • Reported By:
    Debbie — Slippery Rock United States
  • Submitted:
    Thu, September 12, 2019
  • Updated:
    Fri, September 13, 2019
  • homerecordusa.com
    United States
  • Phone:
    1-855-549-1896
  • Category:

Got on HomeValuePennsylvania.us.org  site. (I thought it was a government site - Oooops!) Very simple site - want  a report - put in address.  Clicked on download.  Download took what seemed like forever - 5 to 10 minutes.  Showed bars showing all the different catagories that were downloading. Then before you get the report it asks for $1  to offset costs of reports.  Put it visa card .  So I believe this is where you hit "continue" and end up on Homerecordusa.com.

This site has a lot more detail to it.  At the top it tells me that it cant find my property.   What a scam - 10 minute download - now give us $1to view the info - ooops sorry-- no info.  Then" live chat", Paula, tells me I have signed up for 12 months of $18.95 installments to get 19 reports per month.  I told them there were no offers of any plans just the one dollar charge. "Your site is very deceptive. I never received a report. Refund all money! 

They said they would.  Time will tell.  She said her manager, Brian Thompson, would locate the property info and send it to my e-mail within 30 minutes.   I did find an e-mail this a.m. - but it still said there is no info on this property.  Why would they charge you if they could not find info???

This a.m. I did what I should have done last nite --- checked out Ripoff reports.  Similar stories were reported. Oldest I saw was 2013.  Did'nt spend much time browsing.  Better Business Bureau said to  cancel my cards.  I spent a lot of  time on the phone with the credit card co. , had to close my new cards out and start a dispute file. (and soon go thru the hassle of re-doing all set-ups) and filing this report.  (then I got 5 calls from a company saying they were PennPower - i called - they were not -- what a world--deep sigh!!!!)   

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