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  • Report:  #1509722

Complaint Review: Home Matters USA

Home Matters USA Brie Cooper Thomas Ward Tara Castillo Natasha Adamson Took payment promised a loan modification interest rate reduction and pay off up to 30 percent principal, they took payment provided nothing Los Angeles California

  • Reported By:
    Hector — Plano Texas United States
  • Submitted:
    Wed, July 07, 2021
  • Updated:
    Wed, July 07, 2021

I entered into an agreement with Home Matters USA for a hardship loan modication. My interest rate was suppose to be reduced from 4.375 percent to 2.0375 percent. I was also told up to 30 percent of my principal mortgage could be forgiven.

After 6 months of making payment I never received anything except a loss of money. When I call them up my calls are ignored. I have filed complaints with the Better Business Bureau in California, filed a report with the Attorney General in California and a complaint filed with the FTC.

I am looking for an attorney to help file suit or possibly considering filing a case in small claims court.

Becareful they will promise you everything and will provide nothing. It is sad that businesses like this are allowed to operate.

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