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  • Report:  #1194011

Complaint Review: HHGregg

HHGregg HH GREGG THE BIGGEST RIPOFF BUSINESS I HAVE EVER DEALT WITH Indianapolis Indiana

  • Reported By:
    Carolyn — Candler North Carolina
  • Submitted:
    Tue, December 09, 2014
  • Updated:
    Tue, December 09, 2014

In July ,2014 I received a living room set I had bought from HH Gregg at their store in Anderson, SC.  I advised the deliver man that the couch had a hole on the front of it.  He states they could send someone out to fix it OR I could have a new one ordered.  I told him I did not want it fixed, that I wanted a new one ordered.  He said OK.  

After waiting several weeks, I comtacted the store and they said they would check on it and let me know.  I also advised them that I had not received the $300.00 rebate that came with the purchase.  They advised they would check on that as well.  After waiting several more weeks I was visiting my sister in Anderson and went into the store to see what was going on.  I was then advised they no longer made the livingroom set.  I asked at that point if I could return the three pieces and exchange them for another set in the store.  Keep in mind they have drug this whole ordeal along for months at this point.  I asked again about my rebate.  I was told the only thing they could do was fix the hole in the couch.

 I have paid over $2000.00 dollars for a living room suite with a couch with a hole in it.  A few days ago I received a check for $169.00 for my $300.00 rebate.  How does a company rip people off and get away with it.  I reported them to the BBB and they will only fix the couch and didn't even address the rebate.  All I can say is treating people like this will one day bring you down.

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