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  • Report:  #1218656

Complaint Review: Hertz & Priceline.com

Hertz & Priceline.com Bait & Switch Fraud Phoenix Airport, Phoenix, AZ Nationwide

  • Reported By:
    Byron — North Wales Pennsylvania USA
  • Submitted:
    Fri, March 27, 2015
  • Updated:
    Fri, March 27, 2015
  • Hertz & Priceline.com
    Nationwide
    USA
  • Phone:
    1-888-837-3774
  • Category:

Wife and I carefully planned trip to Phoenix.  In advance used Priceline.com to arrange rental car from Hertz.  Confirmation Code #xxxx - 2005.  Prepaid for this non-refundable, non-transferable, and non-changeable car rental.  Priceline Purchase Trip number xxx-xxx-xxx-57.  Got to Hertz counter in AZ.  They did not have our car (any full size vehicle) so they offered three choices.  Wife picked one.  Month later charge from Hertz shos up for $360.  Called Hertz - "We don't know anything about what Priceline does once you rent from the."  Called Priceline - no answer!!!!!!

Priceline going out of business.  Do not use.  Hertz playing bait & switch to get paid over $600* for 5 day car rental at $30 per day.  *Hertz tacked on $100 cleaning charge.  Do not use Hertz.

 

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