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  • Report:  #1502578

Complaint Review: Hello Mobile Telecom LLC

Hello Mobile Telecom LLC Q Link They did not tell me that their money back guarantee did not apply to me, because they placed my order from 10/21/20 under my first and original order date (04/11/20). Meaning, when I ordered, my 30 day guarantee had already expired. Dania Beach Florida

  • Reported By:
    Doc — Lexington Kentucky United States
  • Submitted:
    Fri, December 04, 2020
  • Updated:
    Sat, December 05, 2020

I first started doing business with this business on 04/11/20. On 10/21/20 I decided to order 4 more lines. I paid $33.32 from my credit card. They said I would receive SIM cards in one week. I never got them. On 11/06/20, I ordered again. On 11/13/20, I received the cards. Only to realize that they were not compatible.  So, I called them and they said that my new order was placed under my first and original date 04/11/20, therefore making me ineligible to get a refund, because when I ordered my 30 day guarantee had already expired.

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