Print the value of index0
  • Report:  #1493012

Complaint Review: Heartland America

Heartland America Bate and Switch. Their catalog showed a 1909-S-VBD penny, but they sent a 1909-VBD, which is a completely different coin Chaska MN

  • Reported By:
    TC — Moreland Hills OH United States
  • Submitted:
    Tue, March 17, 2020
  • Updated:
    Tue, March 17, 2020

Heartland America has a habit if showing one item in thier catalog and shipping a different one, claiming it is the seller's fault. Their most recent catalog shows a clear picture of a 1909-S-VBD penny, which is rare and valuable. They sent a 1909-VBD penny, which is not rare and not worth much more than a penny. I have sent two emails to the seller, The Matthew Mint and to Heartland, but neither has responded. Their customer service claims it is the seller's fault. 

This isn't the first time they have palced misleading photos in their catalog, but it is the worst one so far and they refuse to honor their catalog or to at least send me a return label, so I do not need to pay to send back these fraudulent coins. 

Respond to this Report!