Heartland America, Mail Order Company This company plain ripped me off! 12/2016 filed an order for 2 items and they sent one with no invoice. Went on line and found out 1 items no longer available. Called Customer service who offered me a refund for a quarter of what I was owed and did not give me the free shipping nor the $10.00 off. Beware of this company as this is the 2nd time they did not give me the discount and DO NOT PREPAY they will not return your money or just a fourth of it. Filing a complaint with my State consumer protection division. Minnesota
December 7, 2016 I mailed them a check for 2 items that was advertised at $10.00 off any oder and free shipping. Half my order was delivered with no invoice. After going on line I found 1 item was never available. I phoned customer service and instead of offering to send me the $19.99 that I was due they said that they would refund me $9.99 next month. She then lied to me and said I caould not have the $10.00 off even though the catalog said on ANY ORDER. This was the second time I had to contact me as the last time they didn't give me the $10.00 off ANY ORDER that was on the front of the catalogue. I got the charge back that time. This company is lieing to customers and intentionally denying offers and selling merchandise it does not have. Beware..