“GREAT DIRECTIONS DECEPTIONS”
SCOTT MOORE IS A SCAMMER!
I first encountered Scott Moore and his dodgy company Great Directions (Great Deceptions) in 2013.
At the time I was receiving PRP treatments with NHI (National Hair Institute) from a Dr Barry White. Scott Moore was his business partner and it was during this period where Dr Barry White decided to take all his patient’s money, declare bankruptcy and flea overseas. Scott then took over the business and rebadged it as ‘Great Directions’. At first Scott seemed like a decent enough guy but as time went on his started to show his true colours and his dodgy ways. Scott has stolen $725 dollars from me and I have warned him to refund it or I will contact ACCC/Fair trading etc.
Scott being the weak character he is, refused to refund me and subsequently I notified both associations.
THIS IS A WARNING TO ANYONE THINKING OF PAYING SCOTT MOORE AND HIS DODGY COMPANY
Between the years of 2013 and 2018 I have witnessed incredibly dodgy actions of Scott Moore.
BEING SHUTDOWN/DOOR CLOSURES
- Throughout the said period Scott relocated the clinic to 4 different locations in NSW alone (2 in Edgecliff, 2 in the Potts Point/Kings Cross area and 1 in Petersham). All of these Clinics have been shut down or Scott has abandoned them on very short notice. In addition to this his VIC clinic was also shut down and he has resorted to conducting PRP sessions in his apartment in both NSW and VIC.
Why is it the case that Scott keeps relocating?
- Scott would have you believe it’s because he constantly gets broken into, the landlord locked him out and is dodgy, his staff screwed him over and took all his equipment.....and on the excuses go. Some patients have claimed online it’s because Scott is operating a ‘medical cosmetic procedure’ in a retail shop fit out and not advising the council/his land lord as to what he is doing. Once they find out they end up kicking him out. Other suppliers have claimed Scott doesn’t pay his bills…that being the case perhaps he doesn’t pay his rent?
He’d have you think the lack of signage is to be discrete of hair loss though my opinion is that Scott is trying to hide his location and keep it hidden from his landlord and Council what he is up too.
WHERE ARE ALL THE NURSES?
- Scott use to have a lovely nursing team that worked for him. They were professional and you felt like they knew what they were doing when they took blood. When Scott would practice in Melbourne his staff in NSW would be relieved and often would tell me they are so happy they were that he wasn’t there. The reason this was the case is because he is a bully who would harass his staff and talk down to them and belittle them in-front of customers. I personally witnessed this on numerous occasions and was disgusted and embarrassed to see him talk to them this way. Over time its seems any one with medical qualifications have distanced themselves from Scott Moore. With no Registered Nurses to take blood what did Scott do? Well, he decided to give it a go himself. Despite the fact you can search Scott’s name and clearly see he is not recognised by the Australian Health Practitioner Regulation Agency he insists he is able to take your blood and then reinject it back into your skull and and does this without even wearing gloves (as I said previously he is even willing to also do it in his apartment).
- I am deeply concerned for the way Scott has conducted these procedures and have personally seen my G.P to get a blood test to ensure I have not contracted any infections due to the questionable locations and nature by which Scott works with blood. My G.P was horrified to hear about this and said this sounds like a serious health concern to the Public and to immediately report him to NSW Health Care Complaints Commission. When I contacted them they were also very concerned by what I told them and are now looking into this further.
SCOTT'S FALSE STATEMENTS
- Scott states that he has a 100% money back guarantee on his website. A mere google search of his name followed by the word ‘scam’ will uncover multiple complaints where Scott has taken customer’s money and then did a runner without providing them for the services they paid for or a refund. I have made a complaint to both the ACCC - SCAMwatch and the Department of Fair trading against Scott Moore and Great Directions in relation to Scott requesting $725 from me (via a cardless cash pay method) only to not provide any services and refuse a refund after his Petersham Clinic was shutdown. He offered an alternative of providing PRP in my house which I refused and then he ironically tried to make me feel sorry for him after he stole my money by sending me a text message saying he has been broken into the second time in a month and is now living in a Salvos homeless shelter (he also sent me a picture of the shelter via text).
- Scott has sent messages stating that he had to increase his prices as a doctor would have to be present to watch him take the blood and he would have to pay for this service. Of course he happily took in the gold rush of last minute cheap rate sales the jacked the prices up but funny enough the doctor never was there. In my last session with Scott he said that the rules changed again….ACCC might also be interested in this one too.
- Scott claims that he can’t access the numbing cream in bulk anymore and if you want to numb your head before he attacks it with needles you better supply your own and apply prior to the session. If he cannot even provide numbing creaming to reduce the pain in his procedure then there is another red flag questioning how legitimate is he.
- Scott always requires upfront payment before you get your treatment. Unfortunately he tends to cancel on you last minute (centrifuge broken, injecting gun broken, broken into again, the chair is broken….etc.etc.) There is always a reason as to why Scott can’t do the procedure. Ironically if you ever cancel your session on Scott within 24 hours of when it was to take place he just takes your money with no refund. I once rang ‘Princess’ (one of the nurses who use to work there) in the morning prior to a session I was to have that evening to tell her I had to cancel because I had a cold (Scott won’t allow you to have PRP if you have a cold) and he still took my money with no refund for this session (at the time it was in excess of $200)
There are so many dodgy stories of Scott being kicked out of residential/commercial buildings for trying to conduct PRP in them and also taking people’s money and not providing a service that it is not funny.
Scott said to me in a text message when stating that he was broken into for the second time in two months
“I must have seriously screwed someone over in a previous life”.
I think Scott almost hit the nail on the head with that statement though he should have dropped “a previous”.
With the money Scott stole from me I hope he buys himself a 1 way ticket to Kazakhstan because I’m one of many of the balding men chasing him out of town and it appears Scott’s lies and mistreatment of his patients is finally closing in on him.
2 Updates & Rebuttals
Gill
SYDNEY,New South Wales,
Australia
Me too
#3Consumer Comment
Tue, November 13, 2018
Same, we have a court order but don't know how to get him pay the $1600 (or so)
Grant
Sydney,New South Wales,
Australia
GREAT DIRECTIONS - SCOTT MOORE TOOK $725 OF MY MONEY AND DID NOT PROVIDE SERVICES FOR IT
#3Author of original report
Mon, October 08, 2018
There are a lot of terrible reviews floating around on the internet about 'Scott Moore and his company Great Directions'.
Personally I speak from a terrible experience I've had with Scott Moore and I draw the conclusion that Scott is dodgy and the locations in which he has conducted PRP procedures are not only questionable but after speaking to my G.P could be deemed dangerous. My advice to anyone thinking of giving Scott money is to avoid doing so and at the very least please do your research.
After to speaking to two doctors in regards to what I have experienced at Great Directions I was advised to report Scott Moore to NSW Health Care Complaints Commission and to have a blood test to check for any infectious diseases that could be contracted through the misuse of needles.
This is my personal account of dealing with Scott Moore from Great Directions.
My first encounter with Scott Moore happened in 2013 where I was receiving PRP treatment for hair loss by a Dr Barry White at the National Hair Institute. At the time Scott was a business partner of Barry and one week it appeared that Barry had skipped town and decided to do a runner on all of his customers, declare bankruptcy and flea overseas. No one could seem to get in touch with him. It was here where Scott presented himself as the knight in shining amour. Here to honor the treatments you paid for with Barry but as time went on I started to question the ethics of Scott and ultimately my intuition was right and I wish I didn't give him more money before he ultimately ripped me off.
I watched Scott relocate his clinic time and time again and each time the clinic's quality gradually deteriorated. From going to a nursing team who oddly gave massages to you whilst the numbing cream set in to being shut down and Scott conducting PRP sessions in a residential apartment in the living room whilst another guy waits in the bed room with the numbing cream drying on his head. Scott's quality dramatically went down hill and when he lost his nursing team he started to apply PRP treatments on his own.
This was always concerning as Scott does not seem qualified to conduct this procedure yet alone take blood. He use to berate his nursing team in front of customers and bully them horrendously. I've watched this happen personally and was disgusted by what I witnessed. The irony of the situation is that they seem to be more qualified than Scott to take blood and administer this type of procedure.
I always wondered why Scott's clinics wouldn't be open more than 12 months and after 5 years of dealing with and with him ultimately stealing $725 from me I've come to learn the following:
Between the years of 2013 and 2018 I have witnessed highly questionable actions of Scott Moore.
BEING SHUTDOWN/DOOR CLOSURES
Why is it the case that Scott keeps relocating?
There is an incredible lack of signage on his clinics. I did find this strange as all other hair clinics I've ever been too seem to have signage. My personal feelings are that it feel's like Great Directions are trying to hide their location and keep it hidden from the landlord and Council what is going on in there.
WHERE ARE ALL THE NURSES?
FALSE STATEMENTS THAT DON'T STACK UP
After reading the many dodgy stories online of Scott being kicked out of residential/commercial buildings for trying to conduct PRP in them in addition to reading account after account of him taking people’s money and not providing a service I am confident that I am not going to get my money back.
I have sent Scott numerous messages requesting a refund and he now just ignores me.
Scott said to me in a text message when stating that he was broken into for the second time in two months
“I must have seriously screwed someone over in a previous life”.
I think Scott almost hit the nail on the head with that statement though he should have dropped “a previous”. It seems like I am just one of the many victims when it comes to being ripped off by Great Directions and Scott Moore.
I have bank records showing the transfer of funds in addition to my text messages/email with Scott to prove that he took the money from me and is not willing to give it back.
If you have been scammed by Scott Moore then you should immediately contact the ACCC - SCAMwatch as well as the Department of Fair Trading. If you also feel as if a procedure conducted on you was not done in safely then contact your doctor and also advise the NSW HCCC on the links below:
SCAM WATCH
FAIR TRADING
NSW HEALTH CARE COMPLAINTS COMMISSION
You can also read other reviews about people dealing with this scam artist on the following links:
terrible reviews on google https://www.google.com.au/search?ei=g5O2W8ORPJLK8wXuvKH4Bg&q=great+directions&oq=great+directions&gs_l=psy-ab.3..0l10.2110.3826.0.3983.16.10.0.0.0.0.405.1477.2-3j1j1.5.0....0...1c.1.64.psy-ab..11.5.1475...0i67k1j0i131k1.0.-RZALGPefBI
Operating out of his house in Melbourne
https://www.ripoffreport.com/reports/great-directions-prp-for-hair-loss/melbourne-victoria-3000/great-directions-prp-for-hair-loss-scott-moore-prp-for-hair-loss-scott-moore-melbourne-v-1424362
Audited by Council and closed down
https://www.ripoffreport.com/reports/great-direction-scott-moore/nationwide/great-direction-scott-moore-scott-moore-httpprpforhairlosscomauhttpgreatmassage-1350747
Scamming people and a guy saying he Scott was kicked out of an apartment above a bar in Broadway by the police for conducting PRP in there
h t t p : / / g r e a t d i r e c t i o n s s c a m . b l o g s p o t . c o m / 20 1 4 / 0 9 / g r e a t - d i r e c t i o n s - s c a m - s c o t t - m o o r e . h t m l
Scamming people
https://www.ripoffreport.com/reports/great-directions/nationwide/great-directions-scott-moore-deceptive-lack-of-integrity-dangerous-sydney-melbourne-1333228
Scamming people again
https://scottmooregreatdirections.wordpress.com/2014/10/02/beware-of-scammer-in-australia-scott-moore/