Complaint Review: Grace Foods Canada Inc.

(((REDACTED)))
Toronto, Ontario  Canada (((REDACTED)))

Sunday, March 1st, 2020

c/o Mr. Nimal Amitirigala, President
GRACE FOODS CANADA INC.
70 West Wilmot Street
Richmond Hill, Ontario  Canada  L4B 1H8
(905) 886-1002 & Fax:  (905) 886-1798 & Customer Service:  
(888) 234-7223

Regarding:  Very Serious Complaint

Dear Mr. Nimal Amitirigala and/or Grace Foods Canada Inc. Executive:

Good Morning or Good Afternoon to You!

How is your day today in sunny Richmond Hill, Ontario  Canada and/or wherever else You are in the World?

My day is going fine, thank you, except due to the Fact that my 88 year old mother who suffers from a Prolapsed Bladder, Heart Condition, Low Blood Circulation In Both Of Her Legs, along with Arthritis In Both Of Her Knees Which Affects Her Mobility had bought Several Packages Of Your Grace Green Plantain Chips Salted 85 g and Unfortunately The Packages Were Not Completely Full!

I am Not sure what happened during the manufacturing, packing and/or shipping/transportation process, but my mother must have received a Bad Batch!

In Any Case:  If my mother could please get Full Product Replacement for the Package(s) that she is Complaining about then that would be more than Appreciated!

For Your Information:  I am now going to provide You with some vital information that I was able to retrieve from the package for your reference and further review.  Thank You.

Grace
Green Plantain Chips
Gluten Free
Salted
85 g
JUL 31 20
D 32
Upc Code:  0  55270  95653  3

If You would like to contact ME back directly in order to discuss my letter of Very Serious Complaint in further detail, then please leave a voice message at:  (416) 633-9135.

You may also TEXT ME at:  (323) 305-4544.

You may also Email ME back at:  deltaskymilesmember@yahoo.com.

You may also Write Back To ME at:

Mr. Howard Paul Shore,
c/o Mrs. Helene Shore
(((REDACTED)))
Toronto, Ontario  Canada (((REDACTED)))

I am more than looking forward to hearing back from You with a Positive Response some time in the very near future.

Thank you.

Sincerely yours,


Howard Paul Shore
Angry And Upset Grace Foods Canada Inc. Customer
On Behalf Of Mrs. Helene Shore, Your Customer

/HPS
===========================================================
Update:  

Back in early March of 2020, when I recently spoke with Ms. Audrey Abraham, Compliance Officer (905) 886-1002 x238 regarding my mother's complaint, she totally Defended her Company and kept referring to the weight of the product instead of admitting that there could be packages that are just Not Fully and/or Properly Packed and/or Sealed

In The End:  Ms. Audrey Abraham Refused To Do A d**n Thing About The Partially Filled Up Products!

Final Thoughts:  Do Not Buy Grace Foods Canada Inc. Products!