Complaint Review: GM Financial

Due to hart times I fell behind on my car payments.  Therefore my vehicle was repossessed.  Although, I called to pay them the past due amount, I was routed to an answering machine message in the "reinstatement department".  I called regullarly from the time the department opened until the time they closed and left professional sounding messages.  However, nobody called me back.  Customer service could not help me because they did not have the exact dollar amount I owed and could only keep transferring me to th reinstatement department.  The collections department and corporate departments also routed me to the reinstatement department.  Meanwhile, late fees, storage fee and rental car fees continue to accrue without apparent resolve.  I was told that since there was a holiday, they are behind on their calls.