Complaint Review: geico auto insurance

I bought Geico auto policy 1/2017.

Without my permission, the agent added a $79 identity protection policy.

I did not catch the additional policy premium till I paid my 1/2018 auto premium.

I called Geico and explained I never wanted or authorized an identity protection policy.

They said they would cancel the policy and refund only 1 premium because I have been receiving monthy reports of my credit activity.

I never received any reports of any kind and I never recieved the policy.

Today I asked Geico for any proof that I wanted the extra policy and for any proof that they sent me the policy.

I will keep trying to get all of my premiums back on the phantom Geico Identity Protection Policy.

I am 67.  The Geico agents tried to minimize me.  They hoped I wouldn't check my bank statements.