Complaint Review: Gateway

I purchased a Gateway Laptop, discovered it was defective, and attempted to contact Gateway to use the warranty to fix the issue. After approximately five attempts, I received a "check your internet" and then was ignored for the subsequent nine attempts to contact them to tell them my provider had checked our internet and that it was fine.

Their "guaranteed one-year warranty" is fraudulent and non-existent. I am stuck with a totally useless laptop that I paid $266 for.