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  • Report:  #410963

Complaint Review: Gateway Computers

Gateway Computers Won't honor warranty Irvine California

  • Reported By:
    griswold Connecticut
  • Submitted:
    Mon, January 12, 2009
  • Updated:
    Wed, July 08, 2009

I got a gateway tablet computer through my school in June, which is now dead. I have found since that it was purchased through MPC Gateway (whatever that means) because MPC now handles the higher ed market. Since MPC has filed bancruptcy, I cannot get my computer fixed. Last time I called Gateway, I talked to someone who got very huffy when they found out it was an MPC warranty, and when I asked to talk to someone higher up, they refused. When I asked for the name of the person I was talking to, and their number (given at the beginning of the conversation, but I did not write it down then) they hung up.

It seems to me that Gateway should honor their warranties, even though they were "sold" to a company now in bancruptcy. It is a Gateway computer; should'nt Gateway fix it?

Robert54
griswold, Connecticut
U.S.A.

1 Updates & Rebuttals


Babb

Woolwich,
Maine,
U.S.A.

Acer computer now owns Gateway

#2Consumer Comment

Wed, July 08, 2009

Try contacting this guy:

Rudi Schmidleithner,President
Acer America Corporation
333 West San Carlos Street
Suite 1500
San Jose, CA 95110

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