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  • Report:  #249991

Complaint Review: Gateway Computers

Gateway Computers Inc service fraud/ breach of service agreement Ripoff Irvine California

  • Reported By:
    pensacola Florida
  • Submitted:
    Thu, May 24, 2007
  • Updated:
    Thu, May 24, 2007
  • Gateway Computers
    7565 Irvine Center Drive
    Irvine, California
    U.S.A.
  • Phone:
    408-273-0808
  • Category:

gateway had my laptop sent in for repairs 6 times and each time held it for weeks(totaling months).On the 2nd of may 2007 they received it for replacement and have not sent a replacement in over a month now. Needless to say the laptop started malfunctioning about 2 months from purchase. the service reps were rude,offered or said they didnt know the status each time i call. As of today the 24th of may i still do not have my laptop replaced.

their service is very poor and i have made a huge mistake just buying a gateway computer. BEWARE!!!

Sam
pensacola, Florida
U.S.A.

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