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  • Report:  #1438424

Complaint Review: Future Buildings TRUSTED Business | Verified Safe™…businesses consumers can trust. Future Buildings is Canadian owned and operated with over 35 years’ experience in the design engineering and manufacturing of prefabricated arch style steel buildings. Future Buildings are experts in providing steel building solutions for residential and commercial applications across North America and Worldwide.

Future Buildings TRUSTED BUSINESS REVIEW: Future Buildings VERIFIED SAFE™ …businesses consumers can trust. Future Buildings manufactures the best steel DIY Quonset buildings on the market, designed to be easy for the DIY homeowner to install themselves. Some smaller sizes can be assembled in just a few days. Future Buildings receives a positive rating for their commitment to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Future Buildings made a serious commitment to a 100% customer satisfaction money back guarantee & 30-day warranty lets customers feel safe confident and secure when they choose Future Buildings

  • Reported By:
    ED Magedson - Founder, Ripoff Report — Tempe Arizona United States
  • Submitted:
    Thu, April 12, 2018
  • Updated:
    Wed, April 25, 2018
  • Future Buildings TRUSTED Business | Verified Safe™…businesses consumers can trust. Future Buildings is Canadian owned and operated with over 35 years’ experience in the design, engineering and manufacturing of prefabricated arch style steel buildings. Future Buildings are experts in providing steel building solutions for residential and commercial applications across North America and Worldwide.
    1405 Denison Street
    Markhams, Ontario
    Canada
  • Phone:
    905-477-1894 x241
  • Web:
  • Category:

Ripoff Report REVIEW /Commitment to Customer Satisfaction

Future Buildings joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST


Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Future Buildings approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Future Buildings did just that.



FUTURE BUILDINGS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Future Buildings is a family owned manufacturer of DIY steel buildings. Using only American & Canadian made Galvalume Plus steel with an industry leading 30-year rust perforation warranty. Available in sizes as small as 10' x 10', or as big as 100,000 square feet and everything in between.

Future Buildings is CSA-A660 certified as part of the CAN/CSA A660 compliance, manufacturers are required to provide a “Certificate of Design and Manufacturing Conformance” signed and sealed by a licensed Professional Engineer for each building project.

All of our buildings are provided with 3 sets of certified engineered drawings stating that your building is designed in compliance with state and national building codes, as well as the design criteria for you specific site location. Foundation drawings are also supplied, saving the client the cost of paying a local engineer for foundation design.



WHY FUTURE BUILDINGS IS BETTER THAN THEIR COMPETITORS

Future Buildings manufactures buildings using the strictest production tolerances to assure that your assembly goes smoothly. Our technical support team is standing by to answer any questions that you may have during the assembly process. Future Buildings is the only steel building manufacturer to use JS1000 grade serrated flange nuts & bolts for the main building assembly.

Our building consultants will work with you to determine the best shape & style of building for your specific application. Many of our clients choose to order their buildings without the end walls, opting instead to enclose the end walls themselves with 'traditional' construction methods, allowing them to match the look of the building to their house. All the advantages of steel, with the look of wood - the best of both worlds!



FUTURE BUILDINGS – STATEMENTS FROM THE COMPANY

" Thank you for your interest in Future Buildings. First and foremost, I would like to thank you for considering Future Buildings. They offer great value for the dollar because their truss less design means you have 100% usable interior space. Our buildings are made of the finest steel available in the world. Galvalume Plus, with our industry leading 30-year perforation warranty. No matter what type of building you are looking for - large, small or anything in between, Future Buildings can offer you the most durable customizable building you will find anywhere."

I would like to thank you for taking the time to review Future Buildings. For over 30 years, Future Buildings has prided itself on earning over 70% of our business from client referrals. Our clients rate their satisfaction with the finished product 5 out of 5 stars more often than any other metal Quonset building on the market. See why our custom buildings are the best in the world"

At Future Buildings we pride ourselves in using the highest quality PRODUCTS.

As an industry-leading designer and manufacturer of pre-engineered, clear span, arch steel building systems for almost three decades, Future Buildings is proud to employ the foremost engineering, production, project specialists and customer service professionals in the industry.

  • The Director and the Senior Executives have several decades of experience in the steel building industry and are the foundation for Future Buildings’ continued success, innovation and global expansion
  • Our Engineers include a Senior Engineer (PhD in Civil Engineering licensed in over 60 jurisdictions across North America); a supporting team of in-house engineers with extensive backgrounds in structural design and highly skilled CAD operators as well.
  • The Building Specialists and Customer Service personnel are industry professionals who have in many cases been with Future Buildings well over a decade and are experts on steel buildings and delivering them on-time and on-budget.



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Future Buildings is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Future Buildings and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Future Buildings a positive Rating. Future Buildings made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM FUTURE BUILDINGS

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Future Buildings is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Future Buildings is dedicated to customer satisfaction and a seamless process. We will provide certified engineered drawings in a timely manner to ensure you have what you need to apply to your local township for permit if required. Our engineering and technical support team are at your disposal to address any concerns at any point during the process. Future Buildings has a dedicated customer service team available 12 hours/day, from 8am - 8pm EST - Monday through Friday. Future Buildings receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Future Buildings will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Future Buildings, you are invited to contact them directly via email: ghann@futurebuildings.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Future Buildings directly at 905-477-1894 x241.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Future Buildings or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Future Buildings meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Future Buildings.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Future Buildings’ Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
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