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  • Report:  #1487823

Complaint Review: Frontier Communications

Frontier Communications Poor service and outrageous cancellation fees

  • Reported By:
    susie — Ohio United States
  • Submitted:
    Fri, November 15, 2019
  • Updated:
    Fri, November 15, 2019

I had my service go out for at least 2 weeks, and it took forever to get anyone out to look at it, not counting the hours I spent on the phone trying to get through. Being a business I need internet, and had to go with something else and had to cancel.

Then they charged me $700 in cancellation fees, which I think is an outrageous amount. I do not recommend Frontier Communications to anyone looking for internet service, especially if you need to cancel for any reason.

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