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  • Report:  #1414578

Complaint Review: Frontier Communications

Frontier Communications Fios Keep billing me for new charges after service has been cancelled. Cincinnati Ohio

  • Reported By:
    donna — centerville Massachusetts United States
  • Submitted:
    Fri, December 01, 2017
  • Updated:
    Fri, December 01, 2017

I cancelled my service with Frontier for internet service with Fios. I was apprehensive and called and chatted before I moved out of state. A month later I have received 2 bills for service I did not have. I called and they said it could take up to 90 days and if I do get a refund it will be in form of a visa credit card.

I would hate to think if I waited 90 days to pay my bill. 

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