Complaint Review: FREEDOM RESOURCES

ON 6/14/02 I GAVE FREEDOM RESOURCES PERMISSION TO WITHDRAW $221.95 FROM MY CHECKING ACCOUNT. THEY WERE PROMPT ON WITHDRAWING MY MONEY BUT WERE NOT VERY PROMPT ON DELIEVERING MY CREDIT CARD PACKAGE. IT TOOK THEM 3 MONTHS TO DELIVER THE PACKAGE. HOWEVER BEFORE I RCVD THE PACKAGE I HAD ALREADY MAILED IN A DISPUTE LETTER AND A REQUEST FOR A REFUND.

THEY ADMITTED THAT THE RECVD THE DISPUTE LETTER AND THE LETTER FOR A REFUND. THE THEN STATED THAT THEY HAD JUST MAILED OUT MY PACKAGE AND INORDER FOR ME TO GET MY REFUND I WOULD HAVE TO MAIL BACK THE PACKAGE TO THEM. SO I DID. I THEN GET A FORM FROM THEM TO FILL OUT FOR MY REFUND CHECK. I COMPLETED THE FORM AND MAILED IT BACK. WEEKS GO BY AND NO REFUND CHECK.

I CALLED THEM AND SPOKE TO A KIM AT EXT 129. SHE GOES THROUGH THE COMPUTER AND CONFIRMS THAT THEY RECVD MY LETTERS AND THE PACKAGE AND THE CHECK SHOULD BE CUT ON A FRIDAY BECAUSE THE ONLY ISSUE REFUND CHECK EVERYOTHER FRIDAY. I WAIT AGAIN AND NOTHING COMES IN THE MAIL. SO I BEGIN CALLING AND CALLING ACCURRING CHARGES BECAUSE THE HAVE NO 800 NUMBER.

FINALLY I GET THROUGH AND THE OPERATOR PUTS ME ON HOLD AND THEN I GET THIS RECORDING AND I AM DISCONNECTED. WELL AS YOU MY ALREADY KNOW THE COMPANY HAS GONE OUT OF BUSINESS AND I HAVE NOT RCVD A d**n DIME BACK. IF YOU KNOW OF A CLASS ACTION THAT IS TAKING PLACE ON THIS COMPANY PLEASE CONTACT ME IT WILL BE MY HONOR TO TAKE THE OWNER DOWN OF THIS RIPOFF COMPANY .


Londa
rochester, New York
U.S.A.