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  • Report:  #7677

Complaint Review: Free Spirit JEans

Free Spirit Jeans Rip-off

  • Reported By:
    Mabelvale Ar
  • Submitted:
    Sun, November 11, 2001
  • Updated:
    Wed, May 01, 2002

I ordered the free jeans only paying shipping and handling which was $10.95 and 2 additional shirts for a reduced price In Dec 2000.

They charged my credit card immediately but I still haven't got the merchandise. They tell me it is on it's way and that they are back logged. What a rip off.

Click here to read other Rip-off Reports on Spirit Jeans

1 Updates & Rebuttals


john

Philadelphia,
Pennsylvania,

Where to go if you have a problem

#2UPDATE Employee

Wed, May 01, 2002

Note: If you are a free jean customer who has been waiting for a refund and it has been
longer than 4 months you should go to our web site at:
http://freeSpiritJeans.com

To date we have shipped well over 20,000 pairs
of free jeans.

When we contacted the customer by mail,
that was to let them know that we received
their order. The mailing also confirms and
checks for the correct mailing address.
We are glad they received the notification.

The regular retail for the jeans is
$56 plus shipping and handling ($10.95).
The regular retail for the shirts ranges
from $32 to $36 plus shipping and
handling ($6.95 S&H). Full price orders
ship the same day. Free Spirit Fashion
Jean Free Jean Giveaway orders take
longer than a regular full price order.

Please note: shipping and handling
for the Free Jean Giveaway begins as
soon as the customers submits the order.
If they placed an order for free
jeans or shirts, the fee paid
is for the shipping and handling.

We have had some manufacturing
delays in the past which has
caused free jean orders to be late.
We are currently making arrangements
to manufacture more styles

We were hoping to have backorders shipped
by August but due to the overload
we were not able to. We are working
very hard to get all free jeans orders shipped.
Our goal is to make sure everyone gets
their free jeans. If the customers does not
wish to wait they may go to www.freeespiritjeans.com.

We agree that it has been a long wait
and we want to say thank you for
all of the customers who have ordered.

This was just a promotion.
NOT A SCAM OR FRAUD.
We are no longer taking new orders.
Due to the backorders we can
no longer estimate delivery times
on remaining orders. Our goal
is to make sure everyone gets
their free jeans and designer tees.

For support please visit our website at
http://www.FreeSpiritJeans.com

Sincerely,

FreeSpiritJeans.com Account Support Team

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