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  • Report:  #1251582

Complaint Review: Ford Motor Company

Ford Motor Company 2012 Ford Focus Ford Focus Transmission Problems

  • Reported By:
    none — Alabama USA
  • Submitted:
    Fri, August 28, 2015
  • Updated:
    Sat, August 29, 2015

Our 2012 Ford Focus needs a new transmission. The Focus only comes with a 60,000 powertrain warranty, not 100,000. Problems started just after 60k miles. Now Ford wants us to pay 5k for a new transmission. We have opened a case with Ford Motor Co a week ago but both Ford Motor & local dealership have been giving us the run around. Recalls have been updated. Problem not fixed. We believe the recalled parts made the transmission go bad. I know there's a class action lawsuit. We bought a new car to avoid problems like this!! Any help would be greatly appreciated.

1 Updates & Rebuttals


Jim

Florida,
USA

Unless...

#2Consumer Comment

Sat, August 29, 2015

Unless you have an expert opinion who can testify in court that recall caused the problem BEFORE 60,000 miles then you don't have a case.  You would need to sue Ford in small claims court.  In all probability they we seek a change in venue to a higher court where you will need an attorney.  Otherwise, its nothing more than a lack of a case because the warranty period is over.

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