Complaint Review: Flow Right Pueblo Co

Better business bureau

Yelp

I would like to make consumers aware of the excessive charges FlowRight plumbing company charges.  Attached is the bill for replacement of my water heater.  I do not have a per hour rate for the labor so all I have is the material costs.  I requested part numbers for the items but was told that this was all I was going to get.

Here is a breakdown of the bill from FlowRight with my cost from Pueblo Home Depot

1.  Water heater, expansion tank and bracket.  His charge is $1,800.

Home Depot retail price

Water heater $560,

 expansion tank $134,

bracket $20 Tax 

Total from Home Depot  $714

 Difference $1086

2.  Shower cartridge (the most expensive one I could find )$30 

His charge $60                                   Difference   $  30

3.  He would not give me part numbers so I guessed on the Kitchen faucet.  $60 

His charge $233                                 Difference  $173

4.  Basket strainer  $15   His charge 65 Difference $40                                                                                                  5.  1/4 turn Angle stop $4.50 his charge $26.50

                                                           Difference     $22

  Total difference between H.D. & Flow Right    $1321

if we add $200 for the ball valve, flex line, sediment trap and pan the difference in RETAIL parts from Home Depot and his charge is  $1121 difference in parts.  I would expect him to mark parts some but over 60% seems excessive.  I have since got a $300 discount on the bill which is still way too much.  Had I not complained the original bill would have stood.

I just want to warren other consumers to STAY AWAY

FROM FLOW RIGHT!!

Respectfully

John Spinola