Fleet Credit Card Services When Bank of America took over Fleet they changed the terms of my agreement without notifying me They raised my interest rate and falsely claimed terms had always been variable Wilmington California
I have had a Fleet Credit card for years with a fixed rate of 7.99%. When Bank of America took over they raised my interest rate and changed the terms to "variable" without notifying me.
When I noticed the rate on my bill, I contacted Fleet and was told of the change in ownership, but they denied a change in terms. I was told on Sept. 20, that I had always had a variable rate, but that rates had remained low until now. I disagreed and told her I would close my account.
The rep then promised to give me an introductory interest rate for one year. On Oct. 8, I called and was told no change in rate had been made and also admitted there had, in fact, been a change in terms.
Obviously, I will close this account and feel I can't do anything except vent my unhappiness with such unethical business practices.
Pati
Palm Desert, California
U.S.A.